ITIL Foundation Exam Tips

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ITIL Foundation Exam Tips

Exam Details

  • 40 questions
  • The correct answer is only one of the four
  • 60 minutes duration
  • 26 out of 40 is a pass (65%)
  • Closed book
  • No notes
  • No Internet
Correct Questions Pass
26 40 65%
20 30 66%
13 20 65%
6 10 60%

Practical Suggestions

  • Read the question and answers CAREFULLY. There are misleading statements in both.
  • The obvious answer is often the correct answer (if you have read the question carefully!)
  • Beware of being misled by the preliminary text for the question
  • Choose the most right or best answer offered. Even if no answer is any good.
  • Use strategies such as “What comes first?” or “What doesn’t belong?” to help with the more difficult questions
  • Questions that have multiple statements (i.e. 1, 2, 3, 4), try to eliminate combinations that are immediately incorrect. This reduces the choices.

Internal Links

Parent Article: ITIL Foundation Certification